FAQ

Where are you located?

280 North Main Street Suite 4, East Longmeadow 01028 (The Reminder Publications Building). Look for the solar carport in the main parking lot. As you enter the building through the main door, suite 4 will be straight ahead. Keep walking until you can’t go any further, and you’ll be in my office.

What will the massage be like?

Before we begin your massage, you will complete an intake form, and we will discuss your goals for the session, including what areas will be treated, so that together, we may customize your session to fit your needs. I will leave the room for you to get undressed and get comfortable on the table, covering yourself with the sheets. You will be completely covered during the massage, except for the areas being treated; those areas will be uncovered only while they’re being worked on. The massage will begin with lighter strokes to warm up your muscles. As your body relaxes, the pressure will gradually increase and the strokes will become more specific. I encourage clients to please communicate with me immediately if anything needs to be changed (more or less pressure, room temperature, music) or if anything is uncomfortable. This is your session — your time — and your place — to relax and renew.

Does massage hurt?

Massage should never hurt. Please tell me immediately if you experience any pain or feel uncomfortable. In the words of my medical massage instructor, “This should not be painful for you — or ME!”

Is it OK to talk during my massage?

This is your session, and you can talk if you want, but I will not initiate conversation, except to check in with you periodically about your comfort. If talking makes you feel more comfortable, or if anything is bothering you, please speak up.

Do I need to take my clothes off?

No. Your comfort is of the utmost importance to me. The choice is yours — you may take off all, some or none of your clothes. Secure draping is always used in all sessions, and only the area being treated is uncovered, as discussed during the intake prior to starting the massage.

How long will the session last?

The session time that you select allows for that amount of hands-on treatment time. Please allow an extra 20 minutes in addition to your treatment time to go over the health intake, to undress/redress, and for payment, and post-massage self-care instructions.

What should I do if I get sick?

If you are sick or feel feverish, or if you feel like you’re getting the flu, etc., please call me ASAP at (413) 250-0033 to reschedule your session. Remember we have a 24-hour cancellation policy; You can review our Cancellation Policy here.

When is it NOT advisable to get a massage?

There may be circumstances when treatment may need to be modified due to certain medications/medical conditions.

Please inform me before the massage of all health conditions and medications that you are taking, so we can make informed decisions about your treatment, even if you think it has nothing to do with getting a massage. If you’re not sure, please check with your primary care physician.

Should I leave a gratuity?

I do not expect tips. I consider myself a part of your health care team — and I hope you feel this way too. If you enjoyed your massage, please tell your family and friends about me.

Do you sell gift certificates?

Yes! You can purchase them by calling (413) 250-0033 or by purchasing online here.

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